Spartan Chemical Puts Innovation on Its Plate, as State of Ohio Picks Up Half the Tab

  Maumee, Ohio — The way that William J. Schalitz tells it, Spartan Chemical’s door to innovation first swung open with a phone call. As vice president of research and development for the middle-market janitorial solutions firm, Schalitz received a voice mail invitation to participate in a so-called open innovation program with the State of Ohio. […]

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For iTech US, Mobile Ambitions Became Too Much for One Firm

  Dallas — When it came time to maneuver his technology consulting firm deep into yet another realm of IT development, iTech US CEO Kishore Khandavalli repeated the steps that he had taken multiple times before. First, he gathered critical research. Second, he made some informed bets as to what types of services his customers […]

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How Libbey Inc. Grows, One Broken Glass at a Time

  Toledo, Ohio — The popular maxim “It’s not a party until something gets broken” might make a questionable consumer tagline for a global glassware manufacturer, but it’s one that likely should resonate with the folks on Wall Street — at least when it comes to glassware innovator Libbey Inc., whose replacement sales drive 90 […]

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How to Make Talent Your Firm’s Growth Accelerant, JANCOA of Cincinnati, Ohio

  Cincinnati, OH — When Mary Miller joined her husband Tony’s janitorial services company 20 years ago, the firm’s employee turnover rate was 360 percent. By accepting the notion that no one wants to be a janitor forever, Miller says, she and her husband began to consider how their firm, JANCOA, could motivate its employees to […]

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Game-Changer CIK Enterprises Shares Its Three Ingredients for Renewed Growth

  Indianapolis — Scott Hill has always loved strategy games. His passion for strategic moves to improve a player’s position prompted him to join with Andy Medley in 2001 to establish CIK Enterprises, a measured marketing software and consulting company that specializes in increasing clients’ in-store and online customer traffic by generating giveaways, contests, and […]

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For Merric, Hospitality Helps to Keep the Next $10 Million in Clear View

  St Louis, MO — Remember Victor Kiam? Television viewers from the 1980s will likely recall that Kiam liked his Remington shaver so much that he bought the company. So it was for Dan Claypool, who, after eyeballing six other businesses, set his sights on Merric Millwork and Seating of St. Louis. “I wanted to be […]

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Customer Relationships: Where New Business Growth Begins, Kaiser Electric, St. Louis, MO

  St. Louis, MO — When the downturn struck St. Louis’s rough-and-tumble construction industry, Steve Giacin, president of Kaiser Electric, knew that the electrical contracting firm would need to do things differently if it was going to survive and thrive in the unpredictable climate. In the months ahead, when competitors of Kaiser began discounting services […]

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Milestones in Building a Green Business, Breckenridge Material Company, St. Louis Missouri

  As the largest ready-mix producer of cement in the St. Louis region, with 30 operations spread across the Missouri and Illinois markets, Breckenridge Material Company has beefed up its engineering talent over the past decade to achieve a technical edge that is setting itself apart from its ready-mix competitors. In this Middle-Market Executive interview, Breckenridge […]

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At Kaiser, Electricians Dig Deep to Unearth Design-Minded Customers

  St. Louis, MO — When the downturn struck St. Louis’s rough-and-tumble construction industry, Steve Giacin, president of Kaiser Electric, knew that the electrical contracting firm would need to do things differently if it was going to survive and thrive in the unpredictable climate. In the months ahead, when competitors of Kaiser began discounting services […]

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Middle-Market CEO Interview: Mary Miller of JANCOA, Cincinnati, Ohio

  Cincinnati, OH — When Mary Miller joined her husband Tony’s janitorial services company 20 years ago, the firm’s employee turnover rate was 360 percent. By accepting the notion that no one wants to be a janitor forever, Miller says, she and her husband began to consider how their firm, JANCOA, could motivate its employees […]

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