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198: Outsourcing’s New Wonder | Bryce Maddock, CEO, TaskUs

Once upon a time, the word "outsourcing" was associated with such dry-cleaned, stodgy corporate monikers as EDS, IBM, and CSC. No more. Join us when Bryce Maddock, CEO of TaskUs, reveals the outsourcer's unconventional first growth chapter and the unique business dynamics that would lead a cluster of high-tech startups to leverage the outsourcer's offerings…
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114: The Customer-Focused Organization

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How Your Company Became a Software Firm and May Not Even Know It

Geneca CEO Joel Basgall likes to tell his software firm’s customers that they’re in the software business these days. Whether they’re florist giant FTD, Inc., movie rental upstart Redbox, or Blue Cross/Blue Shield, when it comes to attracting customers, partnering with suppliers, and employees interacting both internally and externally, it’s all about the software, says […]

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